The Complete Guide to All Our Placements: Everything You Need to Know

From interview tips to reimbursements, ensure a perfect match with our expert advice & guarantee.

Your ultimate guide to Nanny placements and seamless hiring.

  • The agency is happy to advise the client on all aspects of the nanny placement process, for example, deciding what the client’s needs are, interview questions, etc.
  • The agency does request that nannies travelling by public transport, be reimbursed for their reasonable travelling expenses. The expenses to be paid by the client are subject to agreement by both parties before the candidate attends the interview with the client. We suggest at least a 1-day trial period to see how the nanny integrates with the client’s family and how the parties relate to one another.
  • Guarantee: Subject to the full fee paid on or before the due date, the agency offers a full replacement guarantee, between 30 and 90 days from the start of employment. Failure to pay on the due date will render the guarantee void.
  • Please note that the nannies are free agents until they start a trial service with a potential employer. This means we may send a nanny for more than one interview at a time. We work on a first come, first serve basis. If we are in a situation where two potential employers are wanting to hire the same nanny, the agency encourages the nanny to make the final decision.
  • The subsequent re-introduction or referral to the client of a candidate to any other family, agency, consultancy, or party within a 12-month period shall not in any way derogate from the client’s obligation to effect payment of the referral fee to the agency.
  • The agency’s mission is to find the best possible match for both the client/employer and nanny, to ensure a long-term, healthy, working relationship.
  • Payment is due within 48 hours of receipt of the invoice.
    Should the invoice not be settled by the due date, the agency will request that the “placed candidate” not return to work until settlement has been made or the agency finds the candidate new employment.

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terms & conditions